How can we help?
Get help with purchases, your license or installing FindMapLeads.
Email support
support@findmapleads.comBriefly describe what happened and when. Include the relevant details to help us investigate.
DownloadInclude in your message
- Your order reference and purchase email address
- Your operating system and app version
- The error message and steps that led to it
- A screenshot with private information hidden, if relevant
Do not send card details, passwords or your full license key. Share only the license key prefix if needed.
Frequently asked questions.
Quick answers for downloads, activation and everyday use.
Where can I find my license key?
Your license key appears on the protected result page after payment is verified. If you cannot access it, email us with your order reference and purchase email address.
Why can’t I download the app?
If the installers are currently unavailable, please try again later. Check the download page for current availability, or email us for help. Download
Which package should I choose for my Mac?
Open “About This Mac” from the Apple menu. Choose Apple silicon (arm64) for an Apple M-series chip, or Intel (x64) for an Intel processor.
How do I move to a new device?
Your license can be active on one device at a time. Email support with your order reference if you need help changing devices.
Why do scan results differ from what I expected?
Coverage depends on public Google Maps records, location, network conditions, CAPTCHA and third-party interface changes. A specific result count or scan duration is not guaranteed.
How long do I have to request a refund?
You can submit a request from your protected order result page within 24 hours of verified payment. This is the request window, not the processing time. Mandatory consumer rights remain unaffected. Refund policy
What language is checkout in?
Checkout and the legal documents are currently in Turkish. The international price is 69 USD. Contact us if you need help understanding the purchase steps.